How long will it take to get access to my class?

You'll receive instant access to your classes after you make your purchase. Login details will be sent to the emails that you signed up with at checkout!

I paid with PayPal, which has a different email than what I used to sign up. Does that change anything?

Yes, sometimes login emails will be sent to your email associated with your PayPal account, even if you typed in a different email at checkout. If you do not want to use this email for your account, you can change the email associated with your account once you've logged in, or you can email our team at hello@letsgetartsy.com, or use the live chat option, and we can change it for you.

I can't find my login email - what do I do?

Technology doesn't always play nice. Sometimes the login emails can get stuck in a spam/junk folder, so check there first!Your initial email will have the subject line "Redeem your copy of" followed by the name of the class you purchased.If you are unable to find the email, you can navigate to the class login screen, and click "Forgot Password". Then enter the email you signed up with, and you will receive a password reset link in your inbox.If you are still unable to find your email, you can send us an email at hello@letsgetartsy.com or use the live chat option on our website. Please add your name & email to any message you send - email or chat - so we can ensure that we have a way to look up your account & contact you about your class.**NOTE: To ensure that we can reach back out to you quickly, please include the email you used to sign up for the class, so we can respond back with your login information ASAP.

My new class wasn't added to my account

We try our best to make all of your purchases as seamless as possible. If your recent purchase was not added to your account, please reach out to us with your name, email, or order number, so we can look up your purchase and get it added to your account ASAP.

What is your return policy?

Unlike a lot of other courses or art platforms that refuse refunds once you've started the class, we offer a 30 day return policy on all classes purchased through Let's Get Artsy. No questions asked.

Do you offer discounts on your classes?

Yes! We have frequent sales on many of our classes. One of the best ways to be notified about sales that we have is to join our email list. We have multiple spots throughout the site to enter your email & get added to our list. Once you're on the list, we'll be sure to share all kinds of amazing discounts with you!If you're looking for a discount right away, reach out to our team. We will be able to let you know if there are any discounts available that aren't being publicly advertised.

What is the 15% off welcome code?

You can save 15% off your order by using code WELCOME15 at checkout!

How Will I Access My Class?

All of our classes are 100% online. New customers will receive a login link for their class shortly after purchasing! Existing customers will see the class show up in their account imImediately after purchase.

How Long Will I Have Access?

As long as Let's Get Artsy is around, you'll have access to your class. There are no time limits and your classes will never expire.

When Will My Class Start?

Almost all of our classes are 100% "go at your own pace"! This means you can start whenever you want, and go as fast or as slow as you would like. You can rewatch the class as many times as your heart desires!

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At Let's Get Artsy, we strive to make creating art accessible & achievable for everyone! Whether you are an experienced artist, or a total newbie, we guarantee you'll find something that inspires you to 'get artsy'!

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